HCIC Logo 2018

Connect with Amazing People
in Healthcare and Digital Marketing

November 5-7, 2018
Scottsdale, AZ

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Reimagining Personalization via Chatbot

Date: Tuesday, November 6, 2018
Time: 01:45 PM - 02:45 PM
Location: Trailblazer C, Lobby Level

Today, over 60 million Americans use a digital personal assistant in their everyday life. Now imagine if you could create the same experience for your patients? Hear how and why Southcoast Health took on the challenge to implement a personal website guide via AI-enabled web chat. Learn how Southcoast uses data to create personalized, branded experiences to help patients navigate their digital healthcare journeys.

Traci McNeil, Director of Marketing and Communications, Southcoast Health 
Brian Gresh, President, Loyal