Reimagining Personalization via Chatbot
Tuesday, November 6, 2018
01:45 PM - 02:45 PM
Location: Trailblazer C, Lobby Level
Today, over 60 million Americans use a digital personal assistant in their everyday life. Now imagine if you could create the same experience for your patients? Hear how and why Southcoast Health took on the challenge to implement a personal website guide via AI-enabled web chat. Learn how Southcoast uses data to create personalized, branded experiences to help patients navigate their digital healthcare journeys.
Traci McNeil, Director of Marketing and Communications, Southcoast Health
Brian Gresh, President, Loyal