How a Strong Online Reputation Can Improve Patient Experience
Tuesday, November 6, 2018
03:30 PM - 04:30 PM
Location: Trailblazer C, Lobby Level
Nearly 80% of consumers start online when searching for a healthcare provider. However, they often find negative, incorrect or insufficient information about doctors and facilities, which can interfere with an organization’s ability to provide a positive consumer experience. Learn how Ascension’s initiatives to enhance physician listings and improve online reputation help drive business and gather valuable insights.
Annie Haarmann, Senior Director, Marketing Experience Optimization
Joe Fuca, CEO, Reputation.com