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Connect with Amazing People
in Healthcare and Digital Marketing

November 4-6, 2019
Orlando, FL

Creating Patient-Centric Digital Experiences that are Founded in Empathy

Creating Patient-Centric Digital Experiences that are Founded in Empathy

 

Thursday, September 26, 2019
1-2 pm EDT


In the words of Atticus Finch, “You never really understand a person until you consider things from his point of view […] until you climb into his skin and walk around in it." During this webinar, Katie Templin, Sr. Director of User Experience at Hero Digital, will guide attendees through how to create an organizational culture of empathy. She’ll share insights into how to use empathy to create a more meaningful and engaging digital experience that’s founded in user needs and validated against the needs of the business. Learn about various methods for understanding your customers and how to implement those learnings to support current patients and acquire new ones. 

Meet The Speaker!



Katie Templin

 

Katie Templin
Director of User Experience
Hero DIgital