HCIC Logo 2019

Connect with Amazing People
in Healthcare and Digital Marketing

November 4-6, 2019
Orlando, FL

Full Schedule


View Calendar

Disrupt Your Data, Not Your Customers: A Panel Discussion on Moving Beyond CRM

Date: Monday, November 4, 2019
Time: 04:30 PM - 05:30 PM

Many organizations have implemented CRM to identify, connect with and convert consumers to patients for their service lines. But how many can say they have integrated their data across the entire patient experience? Organizations like HelloFresh, Spotify and Rent the Runway are leveraging data to not only deeply know their customers, but also to improve their service and operations – end-to-end. Join this thought-provoking dialogue to learn more about the latest in customer data management and how the right data management platform can help move your customer engagement from volume to value.

David Raab, Founder, CDP Institute
Rupen Patel, Chief Strategy Officer, Healthgrades

Facilitated by Christopher M. Catallo, President, Healthgrades