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Connect with Amazing People
in Healthcare and Digital Marketing

November 4-6, 2019
Orlando, FL

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Patient-First Experiences Must Be Inclusivity-First

Date: Monday, November 4, 2019
Time: 05:00 PM - 05:25 PM
Location: Oakmont, Lobby Level

"Patient-first" digital transformation doesn't start with in-room voice assistants, cloud-based health tracking or AI-powered triage chatbots. It starts with inclusivity. Look inside the website redesign for Spaulding Rehabilitation Network to learn how to build patient-first digital experiences. Hear about the inclusive design process, measuring the impact of transformation and tackling change management for your organization's stakeholders.

Katie Sullivan, Interactive Media Manager, Spaulding Rehabilitation  
Katie Templin, Director, User Experience, Hero Digital