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Resources

Greystone.Net is pleased to offer three distinct ways to interact virtually with the Conference year round ...

With our hectic work schedules, it’s often difficult to stay on top of the constant barrage of new developments, information and so on. It’s even harder to get away for educational meetings and conferences.

Greystone.Net is proud to offer virtual learning opportunities that extend your ability to access new information without having to make plane and hotel reservations or submit for travel expenses. These opportunities include:

 

PowerPoint presentations synced with the audio-recordings from the 2024 conference. If you attended the conference you can access the recordings by logging in to the mobile app or desktop. If you did not attend in person and would like to purchase the audio-recordings, sign up here.

Sign up Access Recordings

Inspired by HCIC and to keep the learning going year-round, our annual Webinar series on digital healthcare and marketing.

 


Webinars

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  • key strategies
    Work Smarter, Not Harder: Strategies for Maximizing Resources to Meet Access Challenges

    Successful patient access is a moving goalpost: patient demands evolve alongside industry challenges like the staffing and resource constraints many health systems face today. 

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  • clinical digital access
    Why Clinical Engagement is Key to Digital Access & Innovation

    Providers play a pivotal role in accelerating digital patient access from the ground up—starting with your provider data management strategy.

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  • return on investment
    The ROI of Patient Online Scheduling: Leaders Weigh in on Realizing Organizational Impact

    With nearly 60% of consumers turning to the internet on their journey to find care, healthcare organizations need to ensure that they’re staying competitive in the market in order to acquire and retain patients.

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  • work from home
    Rewriting the contact center rulebook: Why work-from-home is here to stay and how to manage it successfully

    When the COVID-19 pandemic hit, 88% of businesses encouraged or required their employees to work from home. How is your organization managing the transition to remote work?

    Read More
  • Provider data to work
    Putting Provider Data to Work: How Leading Healthcare Organizations Are Powering Innovation & Operational Efficiency

    Investing in a provider data management strategy offers organizations the ability to power enterprise-wide initiatives for patients, providers, and staff leveraging consistent data across those experiences.

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  • patient acquisition
    Pulling the Right Healthcare Marketing Levers Using Data

    Are you measuring your patient acquisition so you can be strategic with your healthcare marketing spend? If you’re not, you need to be.

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  • Physician Perspectives: Navigating Healthcare Technology

    Discover how busy physicians leverage advanced tools for enhanced collaboration, telehealth, and more.

    Read More
  • digital self service
    Opening All the Digital Doors: How Leading Healthcare Organizations are Engaging, Converting, and Retaining Patients with Digital Self-Service

    Skyrocketing consumer demand for digital self-service continues to impact the evolving patient access journey. 

    Read More
  • digital access
    Meeting HHS’ New Digital Accessibility Standards by May 2026

    While the ADA has been a law since 1990, the Department of Health & Human Services recently released a rule requiring that all healthcare providers meet and maintain WCAG 2.1 AA compliance in their digital presence by May 2026.

    Read More
  • Brand
    Is Your Website Causing Your Brand to SUFFER

    As digital marketers, we all like to believe our websites increase and further the goodwill and positive feelings of our brand. But, is that really true?

    Read More
  • gsight webinar
    Is Your Website Built for the Speed of Now?

    Hear from Rob Klein, Co-Founder of gSight℠ as he summarizes the latest findings from the gSight national database, which includes over 135,000 survey responses from healthcare website visitors.

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  • Screenshot 2023-08-15 at 3.46.59 PM
    Integrating With an EHR: A Masterclass on How to Approach Creating a Digital Product that Exceeds Consumer Expectations and lessons learned along the way

     In this masterclass, you’ll hear from functional members of Modea’s delivery teams who are well-versed in architecting EHR-integrated digital assets for large healthcare organizations.

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  • digital adoption
    Industry Impacts Driving Digital Adoption in Healthcare Marketing

    An interactive discussion on what leading healthcare marketing organizations are doing to stay relevant in the ever evolving landscape of digital transformation.

    Read More
  • ai
    How to Create a Self-Sustaining Healthcare Lead Gen Machine

    As SEO continues to evolve, is your healthcare organization well-positioned to leverage the world’s most valuable lead-generation channel?

    Read More
  • epic mobile app
    How Children’s Wisconsin Launched an Epic-Integrated Mobile App

    Join us for an exclusive webinar that showcases Children’s Wisconsin’s (CW) newly launched mobile app and learn what went into the design and build.

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  • digital blueprint
    Health System Evolution: Blueprinting Your Multi-Year Web Strategy

    Join University of Rochester Medical Center and Modea as they delve into their collaborative journey to redefine the digital presence of a complex health system.

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  • patient access
    Focus on Access: Overcoming Buy-in Challenges from the Perspective of a Change Champion

    Improving processes in patient access and taking on new partnerships can result in change resistance from various levels of staff.

    Read More
  • ga4
    Don't Lose Your Data: Getting Ready for GA4

    The official sunsetting of Google’s Universal Analytics is set for July 2023—are you prepared?

    Read More
  • digital disruption
    Digital disruption: Adjusting healthcare digital strategy to compete with industry disruptors

    Join a lively panel discussion on how consumer attitudes have changed, what that means for systems, and how that has a direct impact on digital strategy. 

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  • Provider-Directory
    Content freedom: Content management strategies that support patient acquisition

     Learn how different approaches to content management can affect both the patient user journey and your team’s efficiency.

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  • connect the dots
    Connect the Dots: Following the Patient’s Journey from Click to Care

     Invoca conversation intelligence enables healthcare organizations to create patient-first experiences that drive increased acquisition and deliver faster, smarter, and more personalized access to care.

    Read More
  • branding
    Balancing the Brand Care Team

    Marketers at Arkansas Children’s saw the benefit of working with a coordinated team of subject matter experts, both within and outside their organization.

    Read More
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The Healthcare Interactive Conference is honored to partner with Bowstring and Touch Point Media to bring you access to the strategic thinking of some of the brilliant speakers and attendees at HCIC.

Tune into the latest broadcasts (see below) to hear about trends and challenges from strategic leaders in our industry. Join us as we explore the cutting-edge advancements and important policy changes that are shaping the healthcare industry. 

 

2023

  • Dean Browell-Behavioral Insights in Healthcare Marketing: Brand Perception through Social Listening

    In Episode 12 Dean Browell, Chief Behavioral Officer at Feedback, brings a fresh perspective to healthcare marketing with his unique blend of behavioral science and social media expertise. With 14 years at Feedback, Dean emphasizes the importance of understanding patient and workforce experiences through social listening, going beyond mere brand mentions to an anthropological study of conversations. He stresses the need for healthcare organizations to move away from navel-gazing and towards truly understanding the lived experiences of those they serve. Dean's approach challenges healthcare marketers to critically evaluate how their brand is perceived and discussed in public forums, ultimately aligning their value proposition with the real experiences of patients and staff. This podcast is a must-listen for those seeking to deepen their understanding of modern healthcare marketing strategies.

    Read More
  • Harnessing AI in Healthcare Marketing: James Gardner's Practical Guide to AI Tools and Strategies

    In Episode 11 of "Live from HCIC 2023," James Gardner, Director at OHO Interactive, explores the promising role of generative AI in healthcare marketing. James, with a background in both consumer and healthcare marketing, shares insights on how AI, particularly in content creation, can boost productivity and effectiveness in marketing communications. He discusses the balance between excitement and caution in adopting AI, emphasizing its potential to enhance marketing efforts while acknowledging the need for careful consideration of pitfalls. James provides practical examples, such as the use of Grammarly Go for writing assistance and Zoom AI for meeting efficiency, illustrating AI's transformative impact on healthcare marketing tasks. This episode is a valuable resource for healthcare marketers looking to harness AI's capabilities to optimize their strategies and workflows.

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  • Uniting Digital Strategy in Healthcare: Rose Glenn's Journey at Michigan Medicine

    In Episode 10 of "Live from HCIC 2023," Rose Glenn, Chief Communications and Marketing Officer at Michigan Medicine, shares her extensive experience in integrating digital strategies into healthcare marketing. With over 30 years in executive roles, Rose discusses the evolution from isolated departmental websites to a unified digital presence, emphasizing the importance of collaboration across departments, especially between marketing and IT. She highlights the pivotal role of data and user experience research in driving strategic decisions and the necessity of change management in digital transformation. Rose's approach demonstrates how marketing in healthcare can significantly impact patient engagement and operational efficiency by focusing on a unified digital strategy and the importance of adapting to evolving technological trends.

    Read More
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