Resources
Greystone.Net is pleased to offer three distinct ways to interact virtually with the Conference year round ...
With our hectic work schedules, it’s often difficult to stay on top of the constant barrage of new developments, information and so on. It’s even harder to get away for educational meetings and conferences.Greystone.Net is proud to offer virtual learning opportunities that extend your ability to access new information without having to make plane and hotel reservations or submit for travel expenses. These opportunities include:
PowerPoint presentations synced with the audio-recordings from the 2024 conference. If you attended the conference you can access the recordings by logging in to the mobile app or desktop. If you did not attend in person and would like to purchase the audio-recordings, sign up here.
Inspired by HCIC and to keep the learning going year-round, our annual Webinar series on digital healthcare and marketing.
Webinars
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Work Smarter, Not Harder: Strategies for Maximizing Resources to Meet Access ChallengesRead More
Successful patient access is a moving goalpost: patient demands evolve alongside industry challenges like the staffing and resource constraints many health systems face today.
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Why Clinical Engagement is Key to Digital Access & InnovationRead More
Providers play a pivotal role in accelerating digital patient access from the ground up—starting with your provider data management strategy.
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The ROI of Patient Online Scheduling: Leaders Weigh in on Realizing Organizational ImpactRead More
With nearly 60% of consumers turning to the internet on their journey to find care, healthcare organizations need to ensure that they’re staying competitive in the market in order to acquire and retain patients.
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Rewriting the contact center rulebook: Why work-from-home is here to stay and how to manage it successfullyRead More
When the COVID-19 pandemic hit, 88% of businesses encouraged or required their employees to work from home. How is your organization managing the transition to remote work?
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Putting Provider Data to Work: How Leading Healthcare Organizations Are Powering Innovation & Operational EfficiencyRead More
Investing in a provider data management strategy offers organizations the ability to power enterprise-wide initiatives for patients, providers, and staff leveraging consistent data across those experiences.
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Pulling the Right Healthcare Marketing Levers Using DataRead More
Are you measuring your patient acquisition so you can be strategic with your healthcare marketing spend? If you’re not, you need to be.
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Physician Perspectives: Navigating Healthcare TechnologyRead More
Discover how busy physicians leverage advanced tools for enhanced collaboration, telehealth, and more.
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Opening All the Digital Doors: How Leading Healthcare Organizations are Engaging, Converting, and Retaining Patients with Digital Self-ServiceRead More
Skyrocketing consumer demand for digital self-service continues to impact the evolving patient access journey.
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Meeting HHS’ New Digital Accessibility Standards by May 2026Read More
While the ADA has been a law since 1990, the Department of Health & Human Services recently released a rule requiring that all healthcare providers meet and maintain WCAG 2.1 AA compliance in their digital presence by May 2026.
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Is Your Website Causing Your Brand to SUFFERRead More
As digital marketers, we all like to believe our websites increase and further the goodwill and positive feelings of our brand. But, is that really true?
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Is Your Website Built for the Speed of Now?Read More
Hear from Rob Klein, Co-Founder of gSight℠ as he summarizes the latest findings from the gSight national database, which includes over 135,000 survey responses from healthcare website visitors.
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Integrating With an EHR: A Masterclass on How to Approach Creating a Digital Product that Exceeds Consumer Expectations and lessons learned along the wayRead More
In this masterclass, you’ll hear from functional members of Modea’s delivery teams who are well-versed in architecting EHR-integrated digital assets for large healthcare organizations.
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Industry Impacts Driving Digital Adoption in Healthcare MarketingRead More
An interactive discussion on what leading healthcare marketing organizations are doing to stay relevant in the ever evolving landscape of digital transformation.
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How to Create a Self-Sustaining Healthcare Lead Gen MachineRead More
As SEO continues to evolve, is your healthcare organization well-positioned to leverage the world’s most valuable lead-generation channel?
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How Children’s Wisconsin Launched an Epic-Integrated Mobile AppRead More
Join us for an exclusive webinar that showcases Children’s Wisconsin’s (CW) newly launched mobile app and learn what went into the design and build.
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Health System Evolution: Blueprinting Your Multi-Year Web StrategyRead More
Join University of Rochester Medical Center and Modea as they delve into their collaborative journey to redefine the digital presence of a complex health system.
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Focus on Access: Overcoming Buy-in Challenges from the Perspective of a Change ChampionRead More
Improving processes in patient access and taking on new partnerships can result in change resistance from various levels of staff.
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Don't Lose Your Data: Getting Ready for GA4Read More
The official sunsetting of Google’s Universal Analytics is set for July 2023—are you prepared?
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Digital disruption: Adjusting healthcare digital strategy to compete with industry disruptorsRead More
Join a lively panel discussion on how consumer attitudes have changed, what that means for systems, and how that has a direct impact on digital strategy.
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Content freedom: Content management strategies that support patient acquisitionRead More
Learn how different approaches to content management can affect both the patient user journey and your team’s efficiency.
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Connect the Dots: Following the Patient’s Journey from Click to CareRead More
Invoca conversation intelligence enables healthcare organizations to create patient-first experiences that drive increased acquisition and deliver faster, smarter, and more personalized access to care.
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Balancing the Brand Care TeamRead More
Marketers at Arkansas Children’s saw the benefit of working with a coordinated team of subject matter experts, both within and outside their organization.
The Healthcare Interactive Conference is honored to partner with Bowstring and Touch Point Media to bring you access to the strategic thinking of some of the brilliant speakers and attendees at HCIC.
Tune into the latest broadcasts (see below) to hear about trends and challenges from strategic leaders in our industry. Join us as we explore the cutting-edge advancements and important policy changes that are shaping the healthcare industry.
2023
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Dean Browell-Behavioral Insights in Healthcare Marketing: Brand Perception through Social ListeningRead More
In Episode 12 Dean Browell, Chief Behavioral Officer at Feedback, brings a fresh perspective to healthcare marketing with his unique blend of behavioral science and social media expertise. With 14 years at Feedback, Dean emphasizes the importance of understanding patient and workforce experiences through social listening, going beyond mere brand mentions to an anthropological study of conversations. He stresses the need for healthcare organizations to move away from navel-gazing and towards truly understanding the lived experiences of those they serve. Dean's approach challenges healthcare marketers to critically evaluate how their brand is perceived and discussed in public forums, ultimately aligning their value proposition with the real experiences of patients and staff. This podcast is a must-listen for those seeking to deepen their understanding of modern healthcare marketing strategies.
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Harnessing AI in Healthcare Marketing: James Gardner's Practical Guide to AI Tools and StrategiesRead More
In Episode 11 of "Live from HCIC 2023," James Gardner, Director at OHO Interactive, explores the promising role of generative AI in healthcare marketing. James, with a background in both consumer and healthcare marketing, shares insights on how AI, particularly in content creation, can boost productivity and effectiveness in marketing communications. He discusses the balance between excitement and caution in adopting AI, emphasizing its potential to enhance marketing efforts while acknowledging the need for careful consideration of pitfalls. James provides practical examples, such as the use of Grammarly Go for writing assistance and Zoom AI for meeting efficiency, illustrating AI's transformative impact on healthcare marketing tasks. This episode is a valuable resource for healthcare marketers looking to harness AI's capabilities to optimize their strategies and workflows.
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Uniting Digital Strategy in Healthcare: Rose Glenn's Journey at Michigan MedicineRead More
In Episode 10 of "Live from HCIC 2023," Rose Glenn, Chief Communications and Marketing Officer at Michigan Medicine, shares her extensive experience in integrating digital strategies into healthcare marketing. With over 30 years in executive roles, Rose discusses the evolution from isolated departmental websites to a unified digital presence, emphasizing the importance of collaboration across departments, especially between marketing and IT. She highlights the pivotal role of data and user experience research in driving strategic decisions and the necessity of change management in digital transformation. Rose's approach demonstrates how marketing in healthcare can significantly impact patient engagement and operational efficiency by focusing on a unified digital strategy and the importance of adapting to evolving technological trends.